The book is divided into four sections.
The first section looks at the review structure - it's a little bit boring, but useful nonetheless. Reviews are quaterly and the review at the end of the quater is filled out by the team member (or "tribe member") only; the team leader ("tribe leader") looks at the review and may enter into a discussion where there is a difference in opinion as to how a member has progressed with a stated goal.
The second section talks about building a culture; assumptions, beliefs, vision and values. How to develop a learning culture and how to cultivate a strong vision and set of shared values. Some really useful learning in this section.
The third discusses/reviews the leadership style of Garry Ridge, president of the WD-40 Company. This is and interesting one, as Garry goes into his background and how he's ended up being the influential and thoughtful leader he clearly is. Garry promotes the idea of looking to your background to help you define yourself as a leader and your leadership style.
Finally, Ken Blanchard finishes off with the fourth section by providing a series of "simple truths" about how to help people win at work. For example; "servant leadership is the only way to go", "celebrate success", etc. Again all invaluable insights. I like the concept of Servant Leadership.
There's a section at the end of the book that gives a set of tables which can be used to build up a performance review framework as is described in section one.
Overall, really useful book. Would certainly recommend it. A very quick read in-fact, probably a fast reader could knock it off in a day or a couple of hours even.
Title: Helping People Win at Work "Don't Mark My Paper, Help Me Get An A"
Author: Ken Blanchard and Garry Ridge
Link: Google Books
Tags: Business, Leadership